Owen Bradley

Staff Writer

Owen Bradley writes the step-by-step guides and troubleshooting walkthroughs at OfficesChair. After years on a technical support desk, Owen developed a low tolerance for instructions that skip the step where everything goes wrong. Every guide published here is written while actually performing the task, with the dead ends and error messages left in rather than tidied away. Owen's working assumption is that the reader is midway through a problem, mildly annoyed, and would like the answer without a preamble.